WhatsApp
Send and receive WhatsApp messages directly within Bitrix24.
Use WhatsApp for customer support and communication.
Track interactions and engagements in the CRM
Facebook
Manage Facebook pages and messages directly from Bitrix24.
Capture leads from Facebook and automatically add them to the CRM.
Track interactions and engagements in the CRM
Bitrix24 Forms
Create custom web forms for capturing leads and inquiries.
Embed these forms on your website or share them via a link.
Automatically route form submissions to the appropriate CRM and team members
Telephony
Integration with various telephony providers to make and receive calls directly from
Bitrix24.
Call tracking, recording, and logging for all inbound and outbound calls.
Automatic call routing and CRM integration to manage customer interactions
efficiently.
SMS
Send SMS messages to customers directly from the CRM.
Use SMS for marketing campaigns, notifications, and reminders.
Log SMS interactions in the CRM to keep track of communication history.
Email
Send and receive emails directly within Bitrix24.
Integrate with email services to synchronize emails.
Use email marketing tools to create and manage ad campaigns.
Track email read and link clicks
